Lean leadership - Lean coaching

1.        day

Lean approach, Kaizen philosophy 

-    5 Lean principles
-    Value-added (VA)
-    Kaizen, Kaizen actions
-    PDCA - SDCA
-    Employees involvement

Filling out a Lean self-assessment checklist

Lean leadership 

-    Conditions of Lean implementation
-    „Lean-oriented” leadership
-    Lean manager tasks 
-    Leadership styles fit to Lean philosophy
-    Leadership focus – Past – Present – Future
-    Evolving Kaizen system

Lean leadership tools 

-    Hoshin Kanri
-    Setting SMART goals
-    Acceptance and breakdown of the goals
-    Gemba Kanri
-    Shop floor Management
-    Daily Kaizen 
-    Value Stream Management (VSM)
-    A3 Problem-solving
-    5W 2H
-    5 WHY method
-    Visual management, visual control
-    Best Practice Sharing (OPL)
-    Lean Audits

2.        day

Change management

-    Change process (Kurt Lewin)
-    Change psychology
-    Stakeholders analysis
-    Change management, Resistance management
-    Power-against power analysis
-    Mobilization, motivation
-    Organizational learning process

Lean workshop leadership

-    Workshop preparation (select area, determining theme, invitation, select participants) 
-    Conduct workshop 
-    Closing the workshop, evaluation

Coaching

-    Develop a supportive attitude 
-    Organizational learning, individual learning
-    Coaching techniques
-    Acquisition the techniques of developer and reinforcing feedback 

Lean coaching

-    Structure and psychological background
-    Convince and win over other people for cooperation, mobilization
-    Win a commitment to each other, partnership behaviour 
-    Execution of the discussions (preparation, behavioural rules, roles, moderator, memos)
-    Asking technology improvement
-    Developing a management based on expectations and promises
-    Method of the right delegation and accountability
-    Conflict management techniques (Thomas-Killmann model)

3.        day

Lean organization

-    Organizational development based on Lean
-    Developing a Lean organization
-    Lean roles at the organization
o    Lean champion
o    Lean, Kaizen manager
o    Lean trainer
o    Lean, Kaizen coordinator
o    Team coordinator
o    Value Stream Manager
o    Lean Coach, Mentor

KAIZEN system

-    Kaizen actions, Kaizen sheets
-    Kaizen organization, Kaizen levels
-    Involving people into KAIZEN activity, motivation
-    Mobilization of the organization
-    Suggestion system
-    Evaluation of KAIZEN ideas
-    Quality circles (QCC) 
-    Cost-benefit analysis

Team building

-    Team design methods, team leader tasks
-    Team work, Team building
-    Team roles, Team leadership

PROBLEM-SOLVING

-    Problem-solving tools
-    7 QC tools
-    Before KAIZEN, after KAIZEN 
-    Kaizen diary, action plan
-    Problem-solving in team
-    Brain storming, Affinity diagram

KAIZEN STORY BOARD

-    Presentation of the KAIZEN results 

Lean implementation

-    LEAN implementation steps
-    Basic conditions of Lean management implementation, critical success factors
-    Project- and change management of Lean implementation  

Compilation of Lean implementation program

-    Maintain and integrate the achieved results to corporate operations

Lean Management implementation case study 

EXAM
- Presentation of the individual KAIZEN action
- Written exam