Online management

Introduction

• The difficulties of teleworking
• The challenges of tele-management
• Business and personal benefits
• Creating the technical conditions and environment
• The importance and methods of discipline and planning
• Setting up a home infrastructure and work schedule
• Time management and personal effectiveness in the home office
• Managing relationships with stakeholders at home

Basics of tele-management

• The role of the manager in teleworking
• Typical management challenges
• The importance of leading by example
• Trust-building strategies
• Agreeing standards of cooperation
• The importance and methods of listening and active listening
• Focus on results instead of activities
• Setting motivational outcome targets
• Catchball approach: commitment to goals

Distance management tools

• Accountability and control methods
• Measuring the effectiveness and efficiency of telework
• Typical pitfalls and how to avoid them
• Digital reception: the system and benefits of regular face-to-face meetings
• Managing stress and difficulties
• Managing performance problems
• Remote motivation, management support
• Giving and asking for feedback
• Staff development: tele-coaching
• A system for maintaining contact in the team
• Virtual meetings: good practices
• Laying down teleworking rules (availability, response times, daily feedback, opportunities for face-to-face meetings)
• Possible communication platforms for teleworking
• Efficient information flow in telework
• Tools to support teamwork
• Methods to strengthen team spirit
• Virtual team building
• Establishing the PDCA principle