Problem solving

GOAL OF THE TRAINING:

Praparation for fast and efficient solution for the problems occuring in business processes and in the workplace, and to prevent the re-emergence of problems. Introduction of structured methodologies for the arising problems in order to develop problem-solving skills.

 

In case of a larger number of employees, the training can also be ordered as outsourced to the company. If required, request our customized offer at the kepzes@kvalikon.hu email address.

The training programme

1. day

KAIZEN – Problem solving

  • Problem solving in 7 steps, Kaizen steps


Problem analysis tools

  • Defining problem (Tregoe)
  • Identify KAIZEN possibilities 

o    PQCDSM check list 
o    4M method
o    5W 1H method
o    3 MU method

  • 5 WHY method

Task: KAIZEN practice

Further analysis tools: 

  • Flow charts, Value Stream Mapping  
  • Performance measurement, Benchmarking
  • 5W 1H method 
  • Spaghetti chart, cycle time chart 
  • Standard work combination sheet 

7 MUDA – Loss reduction

2. day

Problem solving

  • Tools of problem solving
  • 7 QC tools
  • Before KAIZEN, after KAIZEN 
  • KAIZEN diary, action plan 

Problem solving in team

  • Brain storming, Affinity diagram
  • Check list in 7 steps 

Loss reduction

  • Cycle time balancing
  • TPM, SMED
  • Material flow optimization

0 defect conception

  • FMEA, ’good at first’ quality
  • JIDOKA, POKA-YOKE 

Story Board

Exam

  • Written exam

Information and application

Please call for Quotation!kepzes@kvalikon.hu

Downloadable program