Quality controller

1. day

Quality funds

• Definition of quality
• Quality requirements, standards
• Product responsibility
• Defects, types of defects, failure modes
• Defects, defect costs, quality-related losses
• Quality measurement, assessment
• Quality management system
• Quality management, quality control
• PDCA - SDCA cycle

Tasks of the quality inspector

• Purpose of Quality Control 
• Role of the quality auditor
• Measurement, evaluation, decision
• Defect detection, defect reporting, defect rectification
• Feedback, escalation
• Measurement tool management
• Documentation
• Blocking, release, scrapping

Quality control

• Inspection plan
• Inspection, inspection methods
• Controls on objects
• First, last item check
• In-process inspection, Self-inspection
• Final inspection
• Audits

2. day

Measurement, metrology

• Basic concepts of measurement
• Monitoring and recording of measuring instruments
• Accuracy, repeatability
• Calibration, verification
• Measuring systems

Statistical principles

• Sampling, Statistical quality control
• Standard deviation, mean, median
• Flow rate, Cp, Cpk
• Machinery capability, Cm, Cmk
• SPC, Statistical Process Control
• Determination of tolerance limits
• SPC, Control cards  

3. day

Error report (Feedback)

• Measurement report
• Reports, Error report
• Alert system, Escalation
• Statistics, Statements
• Charts, graphs
• Signalling systems, Andon signal

Quality improvement

• Problem identification
• Analysis (Scatter plot, Histogram, Pareto chart, Ishikawa chart)
• Root analysis
• Corrective actions
• One-point lessons, training