Six Sigma Green Belt

1. day

Six Sigma basics

• History of TQM and Six Sigma
• Calculation of Six Sigma, DPO, DPMO
• Goals of Six Sigma Quality basics
• Quality definition
• The perception of quality
• Statistical calculations and basic definitions
• Process capability Six Sigma methodology
• Six Sigma strategies
• Process planning, development and management methods
• DMAIC cycle
• DMADV cycle
• Six Sigma project management
• Project documentation PDCA cycle
• Continuous improvement
• Continuous improvement practice
• Catapult game

2. day

Define phase

• Project start
• Voice of costumer
• defining CTQ - QFD
• House of Quality
• Six Sigma project management
• Selecting and definig the development area and the Six sigma project
• Establishment of the Six Sigma team
• Preparation of high-level process map
• Preparation of SIPOC diagram
• Defining improvement topics Identification of pilot projects

3. day

Measure phase

• Prepartaion of flowcharts
• Data collection, design of data collection sheets
• Statistical methods
• Determination of the indicators Measuring systems
• SPC Statistical Process Control
• Process capability (Cp, Cpk,)
• Measurement System analysis (R&R)
• Quality costs
• Quantifying cost saving opportunities

4. day

Analysis phase

 

• Problem definition
• 7 QC tools (Data collection sheet, Histogram, Pareto diagram, Scatter diagram, Cause and effect diagram, Flowchart, Control diagram)
• Root cause analysis
• FMEA
• Benchmarking
• Process analysis methods Problem solving methods
• Problema analysing and solving practice
• Case Study

5. day

Analysis phase

• Continuation
• Correlation and regression calculation
• Statistical tests (normality test, hypothesis test)
• Grafical analysis, diagrams Improvement phase
• Six Sigma strategies
• Search solution, idea generation methods (Brain storming, Affinity diagram - DOE, Design of experiments
• Evaluation of possible solutions -  Ranking methods
• Action plan design
• Communication, Change management

6. day

Maintenance phase

• Control
• Quality control
• Verification of process capability improvement
• Control cards and their usage
• Project monitoring Project closure
• Cost-benefit analysis
• Preparation of project report
• standardization, SDCA cycle
• Training, communication, presentation

Presentation of the results of the pilot projects

The participants accomplish a Six Sigma mini project at their own working environment, documenting the results and presenting it for the other participants.

Exam - Presentation of the individual Six Sigma mini project - Written exam