ISO 19011 Standard knowledge

Goal of the training:

To explain the purpose and content of the new ISO 19011:2018 standard. To prepare the staff in charge of audits by practising the ISO 19011 methodology for audits 

Recommended for: 

Quality managers, quality and process engineers, technical managers. 

 

In case of larger numbers of participants, the training can be arranged on-site, please contact us for a tailor-made offer at kepzes@kvalikon.hu.

The training programme

Description of the ISO 19011 standard, changes compared to ISO 19011:2011

  • Application of audit methods - Process approach to audit
  • Professional judgement
  • Performance data / results
  • Verification of information
  • Sampling
  • Auditing compliance within a management system
  • Audit of the environment
  • Audit of management involvement and commitment
  • Auditing risks and opportunities
  • Life cycle
  • Auditing the supply chain
  • Preparing audit working papers
  • Selection of information sources
  • Visit to the auditee's premises
  • Audit of virtual activities and sites
  • Conducting interviews
  • Findings of the audit
  • Behavioural culture, communication, motivation, conflict management
  • Audit role play (classroom exercise - role play)
  • Conclusion of the training: summary, exam
Information and application

Please call for Quotation!kepzes@kvalikon.hu

Downloadable program