Six Sigma Black Belt

1. day

MINITAB skills

• Basics
• Menu structure
• Graphical methods
• Descriptive statistics
• Basic operations (data generation, probabilities, confidence intervals, etc.)

2. day

Knowledge assessment

• 40 questions (test, elaborative questions, calculations and Minitab tasks) in 3 hours, acceptance criteria: 60% for every phase Six Sigma basics
• Quality and customer
• History of Six Sigma
• What is Six Sigma?
• Cost of quality
• Six Sigma methodology (DMAIC)
• Six Sigma Infrastructure
• 15 points of introduction and application
• Design for Six Sigma
• Six Sigma in transactional environment

3. day

DEFINE phase

• VoC vs VoB
• Project CTQ identification
• Project Charter
• Basic tools (yes/no, 5W, 5W1H)
• 7 QC tools (check sheet, histogram, Pareto, running diagram, process map, scatter diagram, fishbone)
• Cause-effect matrix
• FMEA - 7 M tools (affinity-, connection-, tree matrix, activity, network diagrams, priority matrix, PDPC)
• SWOT analizis
• QFD - SIPOC/COPIS

4. day

MEASURE phase

• Determining performace goals and tolerance limits
• Benchmarking
• Basic statistical knowledge (data types, probability, descriptive statistics, statistical distributions, graphical methods, central limit theorem, confidence intervalls, z-transformation)
• Measurement System Analysis (resolution, bias, linearity, stability, R&R for continuous and discrete data, Cohen kappa method)

5-6. day

ANALYZE phase

• Process capability and performance (Process indicators; cp, pp)
• Hypothesis tests o For expected values (z-, t-test, ANOVA, ANOM) o For standard deviations (chi square and F-tests, Bartlett és Levine tests)
• Hypothesis test for discrete data (contingence tables, BANOM, PANOM analysis)
• Sample Size Calculation
• Correlation and regression
• Hypothesis test for non-normal datas (sign, Wilcoxon, Mann-Whitney, Kruskal-Wallis, Mood-median tests),
• Two-way ANOVA
• Multivariable regression
• Fit testing

7. day

IMPROVE phase

• DoE process and tools
• Increasing creativity methods
• Full Factorial DoE
• Fractional Factorial DoE
• Response Surface methods 
• Taguchi plans
• Check list for DoE
• Shainin Red X method
• Optamal solution selection
• Lean tools in improve phase (VSM, 3P, AWO, 5S, Visual Management, Poka-yoke, SMED)
• Simulation methods (Cristal Ball – if it is possible)
• Catapult practice

8. day

CONTROL phase

• Elements of a quality system
• SPC classical cards
• SPC non-classical cards (EWMA, CUSUM)
• Alternative control devices
• Standardization (SOP, MCP, Standard Work, Standard Work Combination)
• Long term MSA
• Maintenance as a tool of quality (extended TPM)

9. day

Black Belt training closure

• Presenting the results of the pilot projects
• The participants accomplish a Six Sigma min project at their own working environment, documenting its results and presenting it for the other participants as part of the exam.

Exam

• Test (40 questions in 3 hours with Minitab tasks, acceptance criteria: 60% for every phase)
• Presentation of the projects for the leaders If required, it supplemented or replaceable with reliability or sampling (AQL levels) moduls.